Privacy Policy

1. Introduction

Pilates Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Book a class or purchase a membership
• Subscribe to our newsletter
• Contact us with inquiries
• Complete a health questionnaire

This information may include your name, email address, phone number, payment information, and health-related information relevant to your participation in our classes.

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system
• Access times and pages viewed
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process bookings and payments
• Send booking confirmations and reminders
• Communicate about class changes or cancellations
• Provide customer support
• Send marketing communications (with your consent)
• Improve our services and website
• Ensure safety during classes (health information)
• Comply with legal obligations

4. Sharing Your Information

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics)
• Instructors: Relevant health information may be shared with instructors to ensure safe class participation
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage of sensitive information
• Regular security assessments
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the website to function (e.g., authentication, security)
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

9. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

We encourage you to review this privacy policy periodically for any changes. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at: